Privacy notice
Last updated: 14 November 2026.
Who we are
Carobpixel is a branch of Poromano, an international digital company. "Poromano" comes from the Bengali word for atom, the small thing everything is built from. Poromano has done digital work for more than five years, with clients in the Middle East and Asia. Carobpixel is the branch that serves businesses in Cyprus, our first market in Europe.
Poromano owns and runs Carobpixel. Contracts, invoices and payments are made with Poromano, and Poromano is the company responsible for your personal data (the "controller", meaning the one who decides how it is used). In this notice, "we" means Carobpixel and Poromano together. You can reach us at hello@carobpixel.com.
What we collect
- What you send us through our forms: name, business name, phone or WhatsApp number, email, links and your message.
- Messages you send us on WhatsApp or by email.
- If you are a client and connect a Facebook Page or Instagram account, the information described in the next section.
- Our website does not use analytics or advertising cookies today. If that changes, we will ask for your consent first and update this notice.
Facebook, Instagram and other Meta products
We manage social media accounts for our clients and for ourselves. To do this we use a Meta app, with a scheduling tool that we host ourselves. When a business connects its Facebook Page or Instagram professional account to our app, Meta gives us permission to do only the things listed here:
- See the list of Pages and Instagram accounts the person manages, and choose the one to connect.
- Read basic details of the connected Page or account: its name, ID, profile picture and its posts.
- Publish posts, photos and videos to the connected Page or account, after the owner has approved them.
- Read and reply to comments on the connected Page or account.
- Read insights for the connected Page or account, such as reach and engagement, so we can report results.
We do not read private messages, friends lists or anything from personal profiles. We do not use this data for advertising, we do not sell it, and we do not share it with anyone except the services we need to run our work (for example Meta itself, when we publish a post you approved).
The access key Meta gives us is stored on our own server and is used only for actions the owner has asked for. You can take the access away at any time, and you can ask us to delete the data we keep. See how to delete your data.
Why we use it
- To reply to your request and prepare your demo (legal basis: steps taken at your request before a contract).
- To deliver the work you buy from us, including posting to your accounts (legal basis: contract).
- To understand how our website is used, only with your consent (legal basis: consent).
How long we keep it
Requests that don't become projects are deleted after 12 months. Data from connected social accounts is deleted when the connection ends, within 30 days. Client records are kept for as long as the law requires for accounting.
Who we share it with
Only the services we need to run the business: our hosting provider, our email provider, and Meta when we publish for you. We never sell your data.
Your rights
You can ask to see, correct or delete your data, or object to how we use it, by emailing hello@carobpixel.com. You can also complain to the Office of the Commissioner for Personal Data Protection in Cyprus.