Delete your data

Last updated: 14 November 2026.

If you connected a Facebook Page or Instagram account to our app, or sent us your details, you can remove access and ask us to delete your data at any time. It is free.

Step 1: remove our app from Facebook or Instagram

• Facebook: open Settings, then Business integrations (or Apps and websites), find carobpixel-social-automate, and choose Remove.
• Instagram: open Settings, then Apps and websites, find the same app, and remove it.

Once removed, we can no longer read from or publish to your accounts.

Step 2: ask us to delete what we hold

Email hello@carobpixel.com with the subject Delete my data. Tell us the name of the Page or account, or the email or phone number you used with us, so we can find your records.

What happens next

• We confirm your request within 3 working days.
• We delete the access keys and any stored copies of your posts, comments and insights, and your contact details, within 30 days, and tell you when it is done.
• We may keep invoices and accounting records, because the law requires it. These are not used for anything else.

More about what we collect is in our privacy notice.